Follow an Document Analysis status

On this page, you will find comprehensive information about the Document Analysis lifecycle

Document Analysis statuses

The Document Analysis lifecycle is really simple and consists of the following stages:

StatusDescriptionRecommended action
pendingThe Document Analysis has been initiated.Wait for the status to change.
inconclusiveThe Document Analysis could not be completed, or only partial data were extracted from the Document.Check the uploaded file and request a new file to extract data from or manually add the missing data from a manual inspection of the document.
failedAt least one check failed. For example the expected first_name, last_name didn't match the extracted value.Check the document or the input info and request a new Document Analysis.
doneThe Document Analysis was successful and all data fields were extracted.Use the extract data to automate your process or reuse the extract data in another verification.

To learn more on how names are matched and better understand a failed status please follow our detailed guide here.

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Billing

Unlike done and failed status, an inconclusive Document Analysis does not incur a charge.


Status codes

If the Document Analysis is failedor inconclusive the status codes can help diagnose the issue. A Document Analysis may include multiple reason codes.

STATUS: failed

CodeTypeDescription
DA_1001Check issueAt least one check failed on the document. For instance a "match_level":"no_match" was given for the provided first_name and last_name meaning that the provided info didn't match the extracted information.
DA_1002Document issueThe document is expired. Forcompany_certificates we check that the document is at least 3 months old.

STATUS: inconclusive

CodeTypeDescription
DA_1002Document issueThe document is expired. Forcompany_certificates we check that the document is at least 3 months old.