Follow an Document Analysis status

On this page, you will find comprehensive information about the Document Analysis lifecycle

Document Analysis statuses

The Document Analysis lifecycle is really simple and consists of the following stages:

StatusDescriptionRecommended action
pendingThe Document Analysis has been initiated.Wait for the status to change.
inconclusiveThe Document Analysis could not be completed, or only partial data were extracted from the DocumentCheck the uploaded file and request a new file to extract data from or manually add the missing data from a manual inspection of the document.
failedAt least one check failed. For example the expected first_name, last_name didn't match the extracted value.Check the document or the input info and request additional proof to your end user.
doneThe Document Analysis was successful and all data fields were extracted.Use the extract data to automate your process or reuse the extract data in another verification.

To learn more on how names are matched and better understand a failed status please follow our detailed guide here.


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Billing

Unlike done and failed status, an inconclusive Document Analysis does not incur a charge.