Follow bank account connection verification status

On this page, you will find comprehensive information about the bank account connection verification lifecycle.

Verification statuses

The bank account connection verification lifecycle is really simple and consists of the following stages:

Status

Description

Recommended action

pending

The bank account connection verification has been initiated.

Wait for the status to change.

inconclusive

The verification could not be completed (e.g. the end-user failed to authorize their bank). For more details, refer to the status codes section below.

Initiate a new bank account connection verification, and share the URL to the end-user for a new attempt on their side.

verified

The bank account details has been successfully verified.

Proceed with accepting the request that required a bank account details verification.

failed

The bank account verification failed due to certain issues. For more details, refer to the status codes section below.

Reject the request that required a bank account verification. If needed, initiate a new bank account connection verification.

Status codes

STATUS: inconclusive

ℹ️

Unlike verified or failed statuses, an inconclusive verification does not incur a charge to the client.

CodeTypeDescription
BACV_1100Platform issueError on the platform side.
BACV_1200User issueUser canceled the verification.
BACV_1201User issueUser declined consent.
BACV_1202User issueVerification expired (after 7 days) before the user completed the flow.
BACV_1300Authentication issueDynamic credentials incorrect.
BACV_1301Authentication issueDynamic credentials flow canceled.
BACV_1302Authentication issueDynamic credentials flow timeout.
BACV_1303Authentication issueUser not a customer.
BACV_1304Authentication issueUser blocked.
BACV_1305Authentication issueUser concurrent logins.
BACV_1306Authentication issueAction not permitted.
BACV_1307Authentication issueUser action required.
BACV_1308Authentication issueNo account.

STATUS: failed

CodeTypeDescription
BACV_1403Account type issuePersonal account expected, Business account found.
BACV_1404Account type issueBusiness account expected, Personal account found.
BACV_1405Account type issueThe full name value is missing from the bank account.
BACV_1406Account type issueThe full name extracted from the verification doesn’t match the declared information.