Limits

Resources

Limit typeLimit
PDF format of a signable DocumentAny PDF version
PDF format of an already signed Document that you want to sign againPDF 1.6 and above
PDF format of an AttachmentAny PDF version
Size of one uploaded Document50 MB
Documents per Signature Request50
Signers per Signature Request100 (5 in Sandbox during the API trial)
Approvers per Signature Request10 (5 in Sandbox during the API trial)
Followers per Signature Request100 (5 in Sandbox during the API trial)
Fields per Signature Request500 (Initial Fields are not included)
Document formats accepted in the Signature RequestPDF, docx
Signer Document Requests per Signature Request10
Size of Signer Document Requests files25 MB
Labels per Signature Request50
Number of pages for a document including at least one Smart Anchor150 pages
Be careful, the more Smart Anchors you have in a document, the more time your request will take.
The default validity of a signature_link48 hours
However, this duration can be modified (minimum 1 hour and maximum 72 hours) by making a request to the support.
Electronic seal fields per seal200
Electronic seal image size500 KB
Electronic seal document size50 MB
Electronic seal images50
Workflow Session:
Number of Actions in an Action Group
10

Rate limits

A rate limit policy covers all the endpoints of the API. To learn more about rate limits, please visit our dedicated page.