Consumption

This guide explains how to track and manage your consumption of Yousign services, including eSignatures, eSeals, document archiving and verifications, to help you stay in control of your usage and optimize your subscription.

Understanding your consumption

In this section, we break down the key concepts behind how consumption is tracked across various Yousign services.

  • For Simple and Advanced eSignatures, consumption is measured by the number of invited signers. Signers are counted when the request is sent, regardless of whether they complete the signature.
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    The number of invited signers for Qualified eSignatures is also provided, but this is for informational purposes only.

  • For Qualified eSignatures, consumption is measured by the number of identification attempts made by your signers, whether successful or failed. To be be count as a consumption, the attempt must have been processed: the Signer must have sent us a video of their face and ID document. If the Signer stops before this, you will not be billed.
    There are two distinct modes of identification:
    • Signers are identified by a double identity verification (identity document and video verification).
    • Signers can also be identified by using their saved identity after an initial identity verification.
  • For Simple and Advanced eSeals, consumption is measured by the number of documents sealed.
  • For document archiving, consumption is tracked by the cumulative size of archived documents (in MB).
  • For verifications, consumption is measured by the number of verifications processed. A verification is billed whether it is Verified, Done, or Failed status, except for Company Verification, where Failed verifications are not billed.

Track your overall consumption

You can monitor your consumption over a specified period for each of Yousign’s services.

To do so, use the GET /consumptions/detail endpoint and specify the desired date range.

The response will provide your organization’s consumption for each Yousign service (including signature and seal levels, identity verifications for QES, document archiving and verifications). The data is returned as an array, detailing:

  • Source (app or api, based on request origin),
  • Type of consumption (invited_signers for Simple and Advanced eSignatures, identification_attempts for Qualified eSignatures, electronic_seals for eSeals, archiving for document archiving, verifications for verifications),
  • Level (simple, advanced, or qualified).
  • The verification type consumed (e.g. identity_document_verification, bank_account_verification).

You can also retrieve detailed consumption by workspace or filter the results to show data for specific workspaces only, as detailed in the API Reference.

{
    "meta": {
        "next_cursor": null,
        "updated_at": "2024-09-13T14:16:54+00:00"
    },
    "data": [
        {
            "source": "api",
            "workspace_id": "b97af75b-06e9-468c-8104-31fa737fdf9f",
            "type": "invited_signers",
            "level": "simple",
            "value": 150,
        },
        {
            "source": "api",
            "workspace_id": "b97af75b-06e9-468c-8104-31fa737fdf9f",
            "type": "invited_signers",
            "level": "advanced",
            "value": 50,
        },
        {
            "source": "api",
            "workspace_id": "6eb23128-8e62-4ce7-a366-0664bbdaefc8",
            "type": "verifications",
            "verification_type": "document_analysis_verification",
            "value": 50,
        },
        {
            "source": "api",
            "workspace_id": "6eb23128-8e62-4ce7-a366-0664bbdaefc8",
            "type": "electronic_seals",
            "level": "simple",
            "value": 10,
        },
    ]
}

Track add-on consumption

If you have subscribed to add-ons (such as eSignatures, eSeals or verifications), it’s helpful to track your usage against the quota provided in your package.

To do this, use the GET /consumptions/addons endpoint. This will give you a list of all active add-ons your organization has subscribed to, along with their start and end dates, total available quota, and current consumption levels.

You can also filter results by a specific add-on, as detailed in the API Reference.

ProductAdd-on name
Simple eSignatureelectronic_signature
Advanced eSignatureadvanced_electronic_signature
Identity verification through ID (QES)qualified_electronic_signature_identity_verification
Saved identity (QES)qualified_electronic_signature_saved_identity
Simple eSealelectronic_seal
Advanced eSealadvanced_electronic_seal
Archivingarchiving
Identity document verificationidentity_document_verification
Video identity verificationidentity_video_verification
Video identity + face recognition verificationidentity_video_face_recognition_verification
Watchlist verification (Sanctions & PEP)watchlist_verification
Bank account details verificationbank_account_verification
Bank account connection verificationbank_account_connection_verification
Bank account lookup verificationbank_account_lookup_verification
Company verification – Informationcompany_verification
Company verification DE – Informationcompany_de_verification
Proof of address verificationproof_of_address_verification
Document_Analysisdocument_analysis_verification
{
  "data": [
    {
      "name": "electronic_signature",
      "start_at": "2024-01-01T22:59:00Z",
      "end_at": "2025-01-17T22:59:00Z",
      "quota": 1000,
      "consumed": 150
    },
    {
      "name": "advanced_electronic_signature",
      "start_at": "2024-01-01T22:59:00Z",
      "end_at": "2025-01-17T22:59:00Z",
      "quota": 500,
      "consumed": 50
    },
    {
      "name": "company_de_verification",
      "start_at": "2025-04-09T08:55:44+00:00",
      "end_at": "2026-04-09T08:55:44+00:00",
      "quota": 500,
      "consumed": 25
    },
    {
      "name": "electronic_seal",
      "start_at": "2024-01-01T22:59:00Z",
      "end_at": "2025-01-17T22:59:00Z",
      "quota": 500,
      "consumed": 10
    }
  ]
}

Please note that this endpoint is not available in the Sandbox environment, as add-ons are only used for production usage.

Track the consumption via the Yousign application

Additionally, you can track your consumption by logging into the Yousign application and navigating to the Consumption page.

Learn more about the Consumption Dashboard here.

Consumption dashboard