Follow bank account verification status

On this page, you will find comprehensive information about the bank account verification lifecycle.

Verification statuses

The bank account verification lifecycle is really simple and consists of the following stages:

StatusDescriptionRecommended action
pendingThe bank account verification has been initiated.Wait for the status to change.
inconclusiveThe verification could not be completed (e.g., the file was too small or the image was too blurry).
For more details, refer to the status codes section below.
Request a new file from your user, then initiate a new bank account verification.
verifiedThe bank account details has been successfully verified.Proceed with accepting the request that required a bank account details verification.
failedThe bank account verification failed due to certain issues.
For more details, refer to the status codes section below.
Reject the request that required a bank account verification. If needed, initiate a new bank account verification.

Status codes

If the verification is inconclusive or failed, the status codes can help diagnose the issue. A verification may include multiple reason codes.


STATUS: inconclusive

ℹ️

Unlike verified or failed statuses, an inconclusive verification does not incur a charge to the client.

CodeTypeDescription
BAV_1103File issueThe file is unreadable or cannot be processed (e.g., unsupported file type or format).
BAV_1104File issueThe image width or height is too small (min WxH=320x256).
BAV_1107File issueThe file contains too many pages.
BAV_1200Image issueThe image is too blurry.
BAV_1201Image issueThe image lacks sufficient contrast.
BAV_1202Image issueNo text was detected in the image.
BAV_1203Image issueThe resolution is too low (character height in pixels is insufficient for proper recognition).
BAV_1208Image issueThe image is improperly framed.
BAV_1408Image issueThe image does not represent bank account details.

STATUS: failed

CodeTypeDescription
BAV_1501Document issueThe document type is not accepted.
BAV_1502Suspicious documentThe document contains annotations (malicious PDF annotations can be used to hide or modify document content in an invisible manner).
BAV_1503Suspicious documentThe document contains signs of tampering (PDF editors can leave invisible artifacts in modified PDF files).
BAV_1601Consistency issueThe declared IBAN was not found in the document or the IBAN found on the document is not consistent with the extracted BIC.
BAV_1602Suspicious documentThe IBAN format extracted from the document is incorrect.
BAV_1603Suspicious documentThe IBAN was found on a public website.
BAV_1604Consistency issueThe declared BIC was not found in the document or the BIC found on the document is not consistent with the extracted IBAN.
BAV_1611Consistency issueThe declared first name was not found in the document.
BAV_1612Consistency issueThe declared last name was not found in the document.
BAV_1613Consistency issueThe declared first name initial(s) were not found in the document (control skipped if the full first name was found instead).
BAV_1614Consistency issueThe declared legal entity name was not found in the document.