Follow bank account verification status
On this page, you will find comprehensive information about the bank account verification lifecycle.
Verification statuses
The bank account verification lifecycle is really simple and consists of the following stages:
Status | Description | Recommended action |
---|---|---|
pending | The bank account verification has been initiated. | Wait for the status to change. |
inconclusive | Verification could not be completed (e.g., the file was too small or the image was too blurry). For more details, refer to the status codes section below. | Request a new file from your user, then initiate a new bank account verification. |
approved | The bank account details has been successfully verified. | Proceed with accepting the request that required a bank account details verification. |
declined | The bank account verification failed due to certain issues. For more details, refer to the status codes section below. | Reject the request that required a bank account verification. If needed, initiate a new bank account verification. |
Status codes
If the verification is inconclusive
or declined
, the status codes can help diagnose the issue. A verification may include multiple reason codes.
STATUS: inconclusive
Unlike
declined
orapproved
statuses, aninconclusive
verification does not incur a charge to the client.
Code | Type | Description |
---|---|---|
1103 | File issue | The file is unreadable or cannot be processed (e.g., unsupported file type or format). |
1104 | File issue | The image width or height is too small (min WxH=320x256). |
1107 | File issue | The file contains too many pages. |
1200 | Image issue | The image is too blurry. |
1201 | Image issue | The image lacks sufficient contrast. |
1202 | Image issue | No text was detected in the image. |
1203 | Image issue | The resolution is too low (character height in pixels is insufficient for proper recognition). |
1208 | Image issue | The image is improperly framed. |
1408 | Image issue | The image does not represent bank account details. |
STATUS: declined
Code | Type | Description |
---|---|---|
1501 | Document issue | The document type is not accepted. |
1502 | Suspicious document | The document contains annotations (malicious PDF annotations can be used to hide or modify document content in an invisible manner). |
1503 | Suspicious document | The document contains signs of tampering (PDF editors can leave invisible artifacts in modified PDF files). |
1601 | Consistency issue | The declared IBAN was not found in the document. |
1602 | Suspicious document | The IBAN format extracted from the document is incorrect. |
1603 | Suspicious document | The IBAN was found on a public website. |
1604 | Consistency issue | The declared BIC was not found in the document. |
1611 | Consistency issue | The declared first name was not found in the document. |
1612 | Consistency issue | The declared last name was not found in the document. |
1613 | Consistency issue | The declared first name initial(s) were not found in the document (control skipped if the full first name was found instead). |
Updated 4 days ago