approver.notification_delivery_failed

wbhk

This event is triggered when the first notification email sent to an Approver fails to be delivered due to a delivery error (e.g., invalid email address, soft bounce, spam block). It only applies to the initial notification and not to reminders nor authentication emails (OTP) sent during the signature process.

Payload

event_id

uuid

required

A unique identifier for this webhook event.

event_name

const

enum

required

The name of the webhook event that was triggered.

Allowed:

event_time

string

required

The timestamp (Unix epoch format) when the event occurred. It will stay constant even through retries.

subscription_id

uuid

required

The unique identifier of the webhook subscription that received this event.

subscription_description

string

required

Description of the webhook subscription.

sandbox

boolean

required

A boolean indicating whether this event was triggered in a sandbox environment (true) or in production (false).

data

object

required

Contains detailed information about the Signature Request, the Approver and the notification in error.

Responses

2XX

Webhook received successfully.

3XX

Webhook redirected (max 2 allowed). Additional redirects will be ignored and delivery will be marked as failed.

4XX

Webhook delivery failed. Your server rejected the request.

Payload

Choose an example