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deprecated

Upcoming security upgrade: TLS 1.1 end of support

February 13th, 2025

To ensure the highest levels of security and reliability, we are updating our infrastructure by removing outdated protocols that no longer meet modern standards.

This upgrade reflects our commitment to staying at the forefront of industry best practices, protecting your data, and delivering state-of-the-art services.

What is changing?

To maintain a high level of security, we will remove the support of security protocol TLS 1.1 from our infrastructure. This means that older and less secure cipher suites will no longer be supported.

Cipher suites are groups of algorithms that secure network connections. Their strength is critical for ensuring your data remains private, intact, and authentic while traveling online.

By deprecating weak cipher suites, we are enhancing our security, improving performance, and ensuring compliance with modern industry standards.

How are you impacted?

🚧

Starting April 16, 2025, these outdated components will be disabled. Any connections using weak cipher suites will be refused.

To avoid any disruption, it is essential that you ensure your systems and applications are compatible with modern cipher suites.

What action do you need to take?

To help you get prepared, we’ve set up a test environment so you can verify your compatibility.

You can access this environment from this URL: https://ciphers-test.yousign.app

For API Users:

  • Identify your integration team or provider and ask them to verify your compatibility with modern cipher suites.
  • Ask them to reach our test URL from your integration and confirm that it returns a valid response.

For APP Users:

Ensure you are using a modern operating system and up-to-date browser and open the test URL mentioned above to check compatibility.

  • If you can successfully reach the page, your system is compatible, and no actions are needed.
  • If you cannot access the page, this means your system uses old components and should be updated. We kindly recommend checking with your IT team to ensure your system is using the latest versions for optimal security.

How can you get additional assistance?

If you need further guidance or assistance, feel free to visit our Help Center.

Thank you for your attention to this important update. Ensuring the security of your data is our top priority, and we appreciate your cooperation as we make these enhancements.