Added
Succedded identification for a QES expires after 30 min
April 22nd, 2026
To preserve signature integrity, QES (Qualified Electronic Signature) identifications are now invalidated 30 minutes after they are validated. If a Signer attempts to sign after this window, an error is triggered and the identification must be restarted. New webhook event: signer.identification_expired fired when a Signer's identification expires and the event is also tracked in the Signer's Activity feed.
- Credits consumed for an expired identification are not refunded.
- Wallet enrollment and previously enrolled wallets are not affected by this expiration rule.
- This behavior is not available in Sandbox.
If you need any additional information about QES limitations, consult the dedicated guide here.