Added
Disable Decline to Sign emails from a Custom Experience
January 20th, 2026
You can now disable the sending of Decline to Sign emails by configuring the disabled_notifications parameter on a Custom Experience directly in our app or through the API. Add any of the following values to disable the corresponding email:
signer.declinedapprover.declinedsender.declinedfollower.declined
This works for both newly created and existing Custom Experiences.
Configure this via the Custom Experience creation endpoint POST /custom_experiences or by updating an existing Custom Experience PATCH /custom_experiences.
Learn more about configuring Custom Experiences in our guide.