Declining signatures is now possible

A new option on Signature Requests is now available to allow Signers to decline a signature during the signing flow: signers_allowed_to_decline. This field is set to false by default.

To be able to use this feature, you will first have to activate it globally for your organization, within the application settings page.

With this new feature, we are introducing the new declined status for Signature Requests and Signers. You can listen to the declining event using the dedicated Webhooks: signature_request.declined and signer.declined. The payload of these Webhooks will contain the signer that declined, as well as their reason for declining.